Easter spending up as consumers return to stores

Consumers spent enthusiastically this Easter, according to the latest data from Standard Bank’s Card Division — in line with spending in 2019 but a stark contrast from 2020 spending over the same period. Card transaction volumes for Standard Bank card customers over the Easter holidays was up three-fold year on[…]

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Eskom judgement to have negative impact on consumers

Energy analyst Chris Yelland says the judgment by the High Court in Johannesburg regarding Eskom, will have an immensely negative impact on consumers and businesses. Electricity tariffs are set to increase at no less than 15% from 2021, after Eskom won a court battle against the National Energy Regulator of[…]

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Eskom welcomes court ruling against Nersa

Eskom has welcomed the High Court in Pretoria’s ruling against the National Energy Regulator of South Africa, paving the way for the utility to recover R27 billion from consumers. The court set aside Nersa’s tariff decision and granted Eskom leave to apply to Nersa for additional expenses incurred in the[…]

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Injured in a shopping mall? Know your rights

Shopping malls can be a place of therapy for consumers as they relish in the thrill of spending their money on desirable goods and services. However, a pleasant shopping experience can quickly turn tragic, due to injury and accidents. Two weeks ago, a part of the ceiling of the Somerset[…]

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Consumers can roll over unused data, says Icasa

The telecommunications regulator says service providers MTN‚ Vodacom and Cell C must provide an option to roll over unused data‚ ending the frustration of customers losing unused data after 30 days. The Independent Communications Authority of SA (Icasa) made the announcement in Sandton on Thursday when it released its review[…]

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Eskom tariff hike to hurt consumers

Big business, the mining sector and civil society groups have come out in opposition of the  9.4 per cent Eskom tariff increase for 2016/17, but the ailing utility said it needed a 16.6 per cent hike to recover R22.8 billion. But as consumers feel the brunt of higher water tariffs,[…]

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Budget blues for consumers

Consumers burdened by debt will be hardest hit by increases in fuel and tax levies announced by Finance Minister Pravin Gordhan in his Budget yesterday. Although analysts said that Gordhan was left with little choice but to craft a tight budget, consumers complained his measures would leave them short. Many Capetonians[…]

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