glitch

Social grants blunder: Technical glitch, under-pressure staff to blame for double paying some beneficiaries and non-payment of 450 000 pensioners

The SA Social Security Agency (Sassa) has blamed Monday’s glitches with regard to grant payments to the elderly and the disabled on being short-staffed during the processing stages. The agency made accidental double payments in some areas and no payments in others, apparently due to glitches in its system as[…]

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