Disgruntled clients of Fazila Malek came together to offer her a lifeline in the form of a business rescue plan, however, the embattled travel operator has dismissed the offer. This is according to Johannesburg businessman Muhammad Mayet, who has taken up the cudgels on behalf of several pilgrims who did[…]
The amount owed to disgruntled clients and money lenders by travel operator Fazila Malek from New Heights Travel has now reached R4 million, according to Muhammad Mayet. Two months ago, Malek became enshrouded in controversy after complaints against her were made public, with many accusing her of accepting the money[…]
A group of aggrieved umrah and haj pilgrims are taking legal action against travel operator Fazila Malek from New Heights Travel after the embattled travel agent defaulted on paying back refunds to travellers, whose umrah trips were cancelled in September this year. Malek blames changes in the visa system for[…]
A disgruntled client of New Heights Travel says he is unsatisfied with the answers given by company director Fazila Malek, who has failed to refund clients for umrah trips that did not materialize. VOC News has learnt that many mu’tamireen parted with their money, but due to changes in the[…]
The South African Hajj and Umrah Council (SAHUC) has issued a travel advisory warning people to be cautious when booking with New Heights travel. This follows a number of Umrah complaints against the company. Sahuc says the Mu’tamireen had booked and paid for their proposed umrah trip which did not[…]
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