Policing in Khayelitsha, Cape Town, has serious overlapping inefficiencies, according to a report released on Monday.

In its report the commission of inquiry into policing in Khayelitsha listed 11 inefficient policing behaviours it identified since its establishment two years ago.

The commissioners, former Constitutional Court justice Kate O’Regan and advocate Vusi Pikoli, presented the 580-page report with recommendations to Western Cape premier Helen Zille and community safety MEC Dan Plato in Khayelitsha.

The inquiry found police did not appear to conduct regular patrols of informal neighbourhoods and answer telephones reliably at the three police stations in the area.

Policing at the stations did not appear to be intelligence-based, largely because personnel did not have sufficient training.

The evidence overwhelmingly suggested the quality of detective work was very poor.

“Many cases are simply not investigated properly or at all. This does not mean that no cases are investigated properly, but the proportion of cases reported to Khayelitsha that result in convictions is tiny, possibly as few as one percent,” the inquiry’s handover statement read.

Detectives failed to take dockets to court, which resulted in charges being withdrawn, or cases being struck off the roll.

The inquiry found crime scenes were often not secured and managed properly. People were often arrested, detained and released without charge.

“It appears that there may be a practice of arresting people who are not suspected of having committed an offence, perhaps in order to meet performance targets or for other reasons,” the statement read.

The three police stations were not fully compliant with the Domestic Violence Act and the national instruction regulating policing of the act.

The inquiry found the Khayelitsha family violence, child protection and sexual offences unit “clearly dysfunctional”.

The stations in the area did not seem to have a policy for dealing with vengeance or vigilante attacks, despite it being widespread.

There did not seem to be a clear policy on policing unlicensed taverns in the area.

Four reasons were given for the listed inefficiencies: substantial staff shortages, management issues, problems with police station performance charts, and a lack of oversight.

The commission, which sat earlier this year, was established by Zille two years ago after various complaints by the Social Justice Coalition (SJC).

A large group of people in SJC-branded shirts attended the handover on Monday afternoon.

Public hearings concluded in May after parties made their final oral submissions.

The commission was mandated to investigate alleged inefficiency at three police stations in Khayelitsha, as well as other police units in the area. It was further tasked with investigating an alleged breakdown in relations between Khayelitsha residents and police officers.

In its handover statement, it was stressed the commission was not a court but a forward-looking body based on constitutional values of accountability, responsiveness, and openness. SAPA