Metrorail

Madonsela to release Prasa report

Public Protector Thuli Madonsela is expected to release her report on an investigation into allegations of maladministration at the Passenger Rail Agency of SA (Prasa) on Monday afternoon. The report was initially meant to be released on July 23, however according to her office, “implicated parties” approached her on July[…]

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PTV to meet with Metrorail over train safety

An organisation with a vested interest in public transport safety is set to meet with Metrorail on Tuesday to address concerns around inadequate security on carriages and at stations. This comes amidst an increase in train-related crimes which has left many commuters feeling vulnerable, and has led to further pressure[…]

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Cosatu warns of strike against Prasa, Metrorail

Cosatu has signalled its intent to embark on strike action against Prasa and Metrorail, over what it has described as “dismal trains services” from the respective railway groups. Concerns centre on the unreliability of trains, crippling increases in ticket pricing, and a shortage of security, with the trade union has[…]

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Train fare to increase

If the steep price of electricity and petrol wasn’t enough for consumers to deal with, now Metrorail commuters will fork out more for train fare. The rail company on Friday announced its intention to increase train fares country wide on July 1st 2015. In the Western Cape, the annual fare[…]

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Metrorail dealing with customer service problems

Metrorail has urged commuters harbouring grievances over customer services to provide to detail their complaints, following criticism of employee disrespect towards customers. The most recent complaint centred on security staff conducting ticket checks for the Metro Plus coaches in front of the doors as opposed to on the train itself,[…]

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‘Train crash driver could have been negligent’

The train crash that left one person dead and over 200 injured in Denver, Johannesburg, could have been a result of negligence, the Portfolio Committee on Transport said on Wednesday. “The preliminary investigations points to recklessness on the part of the driver,” committee chairperson Dikeledi Magadzi said in a statement.[…]

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Metrorail delays: Appeal for public assistance

Several incidents of cable theft along Maitland, Kensington and Khayelitsha have resulted in 60 to 90 minutes delays for Metrorail commuters on Monday. Although a shuttle service has been implemented to deals with the backlog, Metrorail has appealed to the community to expose those involved. “There are two ways of[…]

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Train collides with car in Stellenbosch

One person has died and two others were injured when a train collided with a car at a level crossing in Stellenbosch, Metrorail said on Saturday. All three were from the car, said spokeswoman Riana Scott. “We can confirm a collision between a train and a vehicle this morning [Saturday][…]

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Technical issues with trains resolved: Metrorail

Metrorail says there will be no train delays for the near future, as all technical difficulties have been resolved. “All is set and back on track to run smoothly as of tomorrow, so commuters can be at ease about getting to work. All technical difficulties have been resolved and were[…]

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Cable theft disrupts trains again

Cape Town train commuters were again left fuming on Friday morning as train services were halted due to early morning cable theft. The theft of four meters of cable on the approach to Cape Town Station caused major delays, with some trains were delayed for more than an hour. The[…]

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